Alexandra Cayzer, Author at The Maritime Skills Academy

How to handle an emergency in the workplace

Medical Emergencies

A 2024 study by St John Ambulance¹ found that one in two people (49%) would feel panicked if they encountered a health emergency, due to a lack of training. With a staggering 59,219 RIDDOR-reported (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) injuries in 2024-2025 alone², there is no better time to prepare your employees with health and safety training.

However, if there is no time, here is a quick guide to immediate emergency response in the workplace.

Assess the situation

If you come across an emergency in the workplace, the first response should always be to assess the situation. Take note of any casualties, onlookers, and surroundings (wires, bags, furniture, etc.) that may be a risk.

If needed, remind yourself of where the nearest AEDs, first aid kits, and phone systems are in the building. This means you can call for help and respond to an incident instantly, without having to ask for or look for facilities.

delegate demonstrating how to implicate the recovery position in the event of a workplace emergency

The best way to assess a situation, is using the DRSABC method, which we explained in our previous blog. You can find out more here.

Unconscious casualties

When a casualty becomes unconscious, the most important thing is resuscitation. Regardless of your training, and experience, any attempt at CPR is better than none. That being said, if there is a dedicated first aider, or someone with more experience, it is best to let them perform any attempts at recovery, while you call for the emergency services.

Health and Safety Training at the Maritime Skills Academy Dover

If health and safety in the workplace is something that concerns you, our expert trainers can provide the training your employees need to stay informed and prepared for when the unexpected happens. You can book your training here.

Whilst it is a legal requirement in the UK to have a dedicated first responder in the workplace, giving all of your staff equal opportunities to educate themselves in emergency first aid will be extremely beneficial.

Why is Marine Pilot Ladder Transfer Training important?

Pilot ladder transfers, although safer than ever before, are the most perilous aspect of a pilot’s voyage. An International Maritime Pilots Association investigation (which spanned from the 16th to the 30th of May 2025) found that over 14% of the 5,200 participants reported substandard transfer arrangements.

Enforcing safety standards that ensure crew are prepared for pilot ladder transfers and for navigating pilot ladders in different conditions or scenarios, is as vital as ever.

What is a pilot ladder transfer?

Maritime pilotage is a service that guides larger vessels into a town’s port. Pilots are familiar with the port in question, and pilot boats are smaller vessels that can manoeuvre easily. Often required during bad weather or poor visibility, the role of a pilot can be high-risk.

Pilotage can, on occasion, require crew to board the larger vessel they are assigned to. This involves using either a gangway, a combination ladder, an accommodation ladder, or a pilot ladder. The most dangerous of these is a pilot ladder.

Marine pilot climbing ladder during practical marine pilot ladder transfer training

A pilot ladder consists of two strong ropes that hang from the deck or bulwark of a ship, slatted with hardwood spreaders (steps that prevent a ladder from twisting). Marine pilots are required to pull their pilot boats alongside the larger vessel and climb onto the ship whilst both are in motion.

What are the dangers crew face during pilot ladder transfers?

The greatest risk to crew members during a pilot ladder transfer is falling. Whether that be into the sea or back onto the deck of their pilot boat–Both of which can be fatal.

With marine pilots often being called out in poor weather, falling into the sea can risk them getting lost, swept under, or knocked out. Whether a fall is a result of violent seas or faulty, broken ladders, it is important to be trained in controlled falls and rescuing fallen casualties.

Another risk of pilot ladder transfers is crew getting stuck between the two vessels they are transferring to and from. It can be difficult for pilots to navigate steadily beside a larger vessel especially when both vessels are moving. This risk is in almost all cases fatal and is a hard circumstance to train crew for. At the Maritime Skills Academy, we teach crew how to safely abort a pilot ladder transfer, so once a hazard is assessed, evacuation or rectification is as safe as possible.

How can pilot ladder transfer training reduce the risks?

Training pilots to safely transfer between vessels, using standard methods and procedures, means crew are prepared to respond to hazardous situations. Although we cannot reduce the dangers marine pilots face, we can train them to respond safely and evacuate when necessary.

Our course prepares crew to identify and rectify damaged pilot ladders. This means pilots can take responsibility for their own safety if the vessel they are boarding has failed to do so.

We also train crew to assess pilotage risks. If a venture is too high-risk, a pilot may decide against a pilot ladder transfer. But without proper training, risk assessments may be unsatisfactory, and crew could be at risk of injury or casualty.

UKMPA endorsed pilot ladder transfer training

Our UKMPA-endorsed pilot ladder transfer safety training course focuses on proper rigging, inspection, and maintenance of pilot ladders, as well as risk management during transfer operations. Using both classroom and practical learning to teach pilots about real-world scenarios and showing them how to respond firsthand.

Overview of SOLAS, IMO, and international regulations for pilot ladder safety.
Emergency response techniques (MOB) for incidents during transfers.
Practical transfers over water – 3m ladder climb.
9m vertical climb.
Survival techniques.

Find out more about our Marine Pilot Ladder Transfer Safety Training here, or contact us to arrange a booking.

Do I Need Confined Space Training?

Is confined space training a legal requirement?

In accordance with the Confined Spaces Regulations of 1997, confined space training is mandatory for those who may need to enter or supervise a confined space. This training is the responsibility of employers and ensures risks are monitored and casualties are minimised.

The Health and Safety at Work Act of 1974 highlights employers’ responsibility to ensure the health, safety, and welfare of employees and anyone present on their business premises. This act is vast and can be applied in every aspect of a business’s operations, including confined space entry.

Delegates extracting a casualty during confined space training

At the Maritime Skills Academy, we have introduced a new series of confined space training courses, to ensure your team is well-trained, your duty as an employer is fulfilled, and incidents in the workplace are prevented.

Low, Medium, and High Risk Confined Spaces

Confined spaces are categorised by their level of risk and require more in-depth training the higher the entry risk. Here is how to identify a confined space risk as low, medium or high:

	Characteristics	Hazards	Training
Low-Risk	Low-risk confined spaces are well-ventilated with non-toxic air. Usually well-lit and easy to navigate with minimal obstacles.	Although hazards in a low-risk confined space are minimal, entry and exit can be dangerous, especially if a team lack the appropriate training. Using confined space equipment and emergency procedures can be hazardous without training.	Basic entry and exit. Equipment usage and emergency procedures must be taught in order for staff to legally enter a confined space.
Medium-Risk	Medium-risk confined spaces can have hazardous atmospheres. This may require breathing apparatus or PPE. There is also an increased risk of poor visibility and physical hazards.	Medium-risk environments have a higher risk of poor visibility and difficult navigation in return. This can increase the likelihood of casualties, meaning staff will need higher levels of training.	Risk assessment prior to entry is essential in medium-risk spaces. Staff must also be trained in BA set and PPE operation, communication between teams and navigation in poor visibility.
High-Risk	High-risk environments are guaranteed to have life-threatening air quality, making BA sets essential for safe entry. There is also an increased risk of engulfment and entrapment, and the need for casualty recovery and evacuation.	High-risk confined spaces are guaranteed to have poor visibility, dangerous air conditions and physical obstacles. Staff entering such conditions will require in depth training.	Given the nature of the environment, staff will need training in safety equipment, crisis management, communication, emergency evacuation and casualty recovery.

What is classed as a confined space?

In order for an area to be deemed an enclosed space, there must be either full or partial enclosure, making entry and access limited. An enclosed space will have one or more of the following hazards:

Free-flowing solids
Increased temperature
Increase in liquids
Fire or explosion
Toxic gases or lack of oxygen

Delegates exiting confined space using winch during confined space training

Common confined spaces include sewers, pipes, tunnels, confined boilers, trenches, and vaults. If you are unsure if your environment includes a confined space, get in touch with our team to discuss your training needs.

How long does a confined space training certificate last?

Confined space training generally needs renewing every three years. This ensures a company’s protocols are up to date, and staff are using the most efficient technologies to operate. However, more frequent training can reduce risks further and reduce the chance of staff letting standards and protocols slip.

Confined space training Kent

All new confined space training at the Maritime Skills Academy in Dover, Kent, covers all the essential teachings for those who may need to enter confined spaces. By utilising our state-of-the-art facilities, which include a simulated enclosed space entry way, your team will receive training that is as close to real-life experience as possible. Get in touch today to find out how our training could help you.